government travel advice

What is Business Travel Insurance?

travelBusiness Travel Insurance

Business travel insurance, also known as corporate travel insurance is a type of insurance coverage designed to protect individuals who are travelling for business related purposes.

It provides financial protection against a range of risks and emergencies that can occur during work-related trips.

Business travel insurance is usually purchased by employers or business travellers themselves to lessen the financial impact of unexpected events.

This type of insurance is important for companies that rely on business travel to expand their global presence, as it protects them against major financial losses resulting from unexpected issues during trips.

Business travel insurance premiums are influenced by factors such as the traveller’s age, trip duration, and coverage limits, and typically cost about 6% of the total travel costs.

Here are some key features of business travel insurance:

  1. Trip Cancellation and Interruption: Covers non-refundable trip expenses in case the business trip is cancelled or interrupted due to covered reasons such as illness, injury, or other unforeseen events.
  2. Emergency Medical Expenses: Provides coverage for medical expenses incurred due to illness or injury that occurs during the business trip. This may include hospital stays, doctor’s fees, and prescription medications.
  3. Evacuation and Repatriation: Covers the costs of emergency medical evacuation or repatriation to the home country in the event of a serious illness or injury.
  4. Travel Delay: Reimburses additional expenses incurred due to unexpected travel delays, such as accommodation and meal costs.
  5. Baggage and Personal Belongings: Provides coverage for lost, stolen, or damaged luggage and business equipment during the trip.
  6. Business Equipment Coverage: Extends coverage to business-related equipment and devices that are lost, stolen, or damaged during the trip, such as laptops or other work tools.
  7. Personal Liability: Offers coverage for legal expenses and damages if the business traveller is held liable for causing injury or damage to the property of others during the trip.
  8. 24/7 Assistance Services: Many business travel insurance policies include assistance services such as travel assistance hotlines, medical advice, and coordination of emergency services.

Business travel insurance is crucial for protecting both the employer and the employee from unexpected expenses and disruptions that can occur while traveling for work.

The coverage and benefits may vary between insurance providers, so it’s important to carefully review the policy terms and conditions to ensure it aligns with the specific needs of the business traveller and the company’s travel policies.

What are the common exclusions in business travel insurance policies?

Common exclusions in business travel insurance policies include:

  1. Self-inflicted injuries: Travel policies exclude coverage for any injuries caused to the policyholders due to self-harm, including suicide.
  2. Illegal activities: Losses caused by illegal activities, such as operating a motorcycle or scooter without a valid license, are not covered.
  3. Medical tourism: Travel insurance typically does not cover medical expenses related to elective procedures or medical tourism, such as a facelift or a tummy tuck.
  4. Pre-existing conditions: Travel policies generally do not cover pre-existing conditions of the policyholders, if the insurance considers the condition to be high risk and could incur medical costs overseas.
  5. Engaging in reckless activities/behaviour: Participating in high-risk sports and activities, or engaging in reckless behaviour, may not be covered by travel insurance.

It’s important to carefully review the policy wording to understand the specific exclusions of a business travel insurance policy.

What is Group Travel Insurance?

travelGroup Travel Insurance

Group travel insurance is a type of insurance policy that provides coverage for a group of individuals who are travelling together.

This type of insurance is commonly purchased by organizations, businesses, tour operators, or groups of friends/family who plan to travel as a unit.

Group travel insurance is a more convenient and cost-effective option for organized groups travelling together, such as large families, company retreats, destination weddings, and reunions.

It is important to note that group travel insurance is designed for groups with the same itinerary and travel reservations.

If the group members are coming from different places and meeting up at a location at different times, separate coverage may be more suitable.

The policy typically covers a range of travel-related risks and emergencies, offering financial protection to the members of the group.

Group Travel Insurance Cover

Key features of group travel insurance may include:

  1. Coverage for Trip Cancellation or Interruption: Reimburses non-refundable trip expenses if the trip is cancelled or interrupted due to covered reasons, such as illness, injury, or other unforeseen events.
  2. Emergency Medical Expenses: Covers medical expenses incurred due to illness or injury that occurs during the trip. This may include hospital stays, doctor’s fees, and prescription medications.
  3. Baggage and Personal Belongings: Provides coverage for lost, stolen, or damaged luggage and personal belongings during the trip.
  4. Travel Delay: Reimburses additional expenses incurred due to unexpected travel delays, such as accommodation and meal costs.
  5. Emergency Evacuation and Repatriation: Covers the costs of emergency medical evacuation or repatriation to the home country in the event of a serious illness or injury.
  6. Personal Liability: Provides coverage for legal expenses and damages if a member of the group is held liable for causing injury or damage to property of others during the trip.

Group travel insurance is often more cost-effective than individual policies for each traveller, and it simplifies the process of managing insurance for a large group.

The terms and conditions of group travel insurance can vary, so it’s important to carefully review the policy to ensure it meets the specific needs of the group. Additionally, the coverage may be customizable based on the type of trip and the activities planned.

Benefits of Group Travel Insurance:

  • Cost: Group travel insurance is typically cheaper than individual travel insurance because the insurer is able to spread the risk out over a larger number of people.
  • Convenience: It is much easier to insure a group of people under one policy than to have each person purchase their own individual policy.
  • Consistency: Everyone in the group will have the same level of coverage, so there is no need to worry about whether one person is covered for something that another person is not.

Disadvantages of Group Travel Insurance

Group travel insurance can be a convenient and cost-effective way to insure multiple travellers on a single trip. However, there are some potential disadvantages of group travel insurance that you should be aware of before you purchase a policy.

  • Limited coverage: Group travel insurance policies typically have more restrictive coverage than individual travel insurance policies. For example, group policies may not cover pre-existing medical conditions, or they may have lower coverage limits for certain types of expenses, such as medical evacuation.
  • Lack of flexibility: Group travel insurance policies are usually less flexible than individual policies. For example, you may not be able to add or remove travellers from the policy once it has been purchased. Additionally, group policies may not allow you to customize your coverage to meet your individual needs.
  • Administrative hassles: Managing a group travel insurance policy can be more time-consuming and administratively burdensome than managing individual policies. For example, you may be responsible for collecting payment from all group members and submitting claims on their behalf.
  • Potential for exclusions: Group travel insurance policies may exclude certain types of activities or destinations. For example, the policy may not cover travel to high-risk destinations or activities such as extreme sports.
  • Higher deductibles: Group travel insurance policies may have higher deductibles than individual policies. This means that you will be responsible for paying a larger amount out of pocket before your insurance coverage kicks in.
  • Age limits: Some group travel insurance policies may have age limits, which means that travellers who are above a certain age may not be eligible for coverage.
  • Pre-existing conditions: Group travel insurance policies may not cover pre-existing medical conditions. If you have a pre-existing condition, you may need to purchase an individual travel insurance policy that covers your condition.

Schengen Travel Insurance

travelSchengen Travel Insurance

Schengen Travel Insurance is a type of insurance policy specifically designed for travellers visiting the Schengen Area in Europe.

The Schengen Area is a zone comprising 27 European countries that have abolished passport control at their mutual borders, allowing for free and unrestricted movement of people within the area.

This zone covers most of the EU countries, except for Ireland, Bulgaria, Romania, and Cyprus. In addition, non-EU countries such as Norway, Iceland, Switzerland, and Liechtenstein are also part of the Schengen zone

These countries have agreed to common visa policies for short stays. To obtain a Schengen visa, travellers are often required to provide proof of travel insurance that meets certain criteria.

The Schengen Travel Insurance must typically cover medical expenses, emergency medical evacuation, and repatriation of remains. The minimum coverage amount is specified by the Schengen regulations, and it is usually around 30,000 euros.

It’s important to note that the coverage requirements may vary slightly among the Schengen countries, so it’s advisable to check the specific requirements of the country you plan to visit.

Schengen Travel Insurance provides financial protection in case of unexpected medical emergencies during the trip, ensuring that travellers have access to necessary medical care without a significant financial burden.

Schengen Visa

Certain citizens need to apply for either a short stay visa or an airport transit visa – see here 

The European Union has a list of countries whose citizens require a visa – see here

Cruise Travel Insurance

travelCruise Travel Insurance

Cruise insurance is a specialized form of travel insurance designed to address the things that can go wrong when on a cruise. From medical emergencies to trip cancellations, cruise insurance provides coverage for a range of scenarios.

It is a form of travel insurance that is separate from normal travel insurance policies, although it can sometimes be bought as a policy extension

Typically, a cruise insurance policy will cover

  • Trip cancellation and interruption: If you have to cancel or interrupt your cruise for a covered reason, such as illness or injury, your insurance will reimburse you for the prepaid costs of your trip.
  • Medical expenses: If you get sick or injured on your cruise and require medical treatment, your insurance will cover the cost of your care. This includes both on-board and off-board medical expenses, including being restricted to your cabin if necessary.
  • Evacuation: If you need to be evacuated from your cruise ship due to a medical emergency, your insurance will cover the cost of your transportation to a hospital or other medical facility.
  • Baggage loss or damage: If your luggage is lost, damaged, or stolen, your insurance will reimburse you for your losses.
  • Missed port departures: If you miss a port departure due to a covered reason, your insurance will cover the cost of your transportation to the next port.
  • Cruise line bankruptcy: If your cruise line goes bankrupt, your insurance will reimburse you for the prepaid costs of your trip.

How much does Cruise Insurance Cost?

You can buy cruise insurance from a variety of sources, including cruise lines, travel agencies, and independent insurance providers.

Some important factors to consider when buying cruise insurance include the cost of the insurance, the coverage limits and exclusions, the reputation and financial stability of the insurance provider, and any additional benefits or features offered by the plan

The cost of cruise insurance can vary, but it generally ranges from 5% to 10% of your total trip cost.

Several factors can influence the price, including your age, the amount you’re spending on your trip, the length of your cruise, the number of people covered under your policy, and your destination and ports-of-call.

For example, the average price of basic coverage for a seven-day trip in February 2023 from the U.S. to Mexico was approximately $124, and the cost of basic coverage for a Disney Cruise Line vacation was  about $177 /$200

A couple of more specific examples include :

  1. For a $3,000 trip, the cost of cruise insurance is estimated to be between $150 and $210, which is approximately 5-7% of the total trip cost.
  2. The average price of a basic coverage plan for a seven-day trip in February 2023 from the U.S. to Mexico was $124, and the average cost of basic coverage for five different cruise insurance add-ons for a similar trip was $111.20.
  3. The Travel Basic plan from Travelex Insurance Services cost $116 for a sample trip, which is just below the average for plans listed.

What determines cost of cruise travel insurance?

The cost of cruise travel insurance is influenced by several factors, including age, trip cost, cruise length, number of people covered, destination, and plan type. Older travellers are considered to be at higher risk for health problems, so the cost of travel insurance rises with age.

Additionally, the more you spend on your trip, the higher the insurance cost is likely to be, as well as the length of the cruise and the number of people covered under the policy.
The destination and ports-of-call, as well as the plan type, also play a role in determining the price of cruise insurance
It’s important to consider these factors when obtaining travel insurance quotes to ensure that you are adequately covered for your cruise.

Cruise Travel Insurance Claims

There is normally a very specific time frame within which claims must be submitted. This will be detailed in the policy. It is a good idea to notify the insurance company as soon as possible, even if you submit the claim details later on.
The insurance company may want you to try and recover costs from the cruise line or a relevant airline first before they agree to pay, if that is relevant to the claim
The process for filing a claim with cruise travel insurance typically involves the following steps:
  1. Contact the Insurance Company: Always call the insurance company before submitting a claim to understand the required documents, the correct steps to file a claim, and how to submit the claim.
  2. Gather Supporting Information: Collect all the necessary supporting documents, such as proof of trip cancellation, medical records, or any other relevant information required by the company.
  3. File the Claim: File the claim either online, through the insurance company’s website or app, or over the phone. It’s essential to provide all the required information and documentation to ensure a smooth process.
  4. Follow Up: After filing the claim, follow up with the insurance company to ensure that all the necessary information has been received and to address any additional requirements.
  5. Appeal if Necessary: If the claim is denied, you can file an appeal with the insurance company. In some cases, a significant percentage of appeals are honored.
  6. Contact Regulatory Bodies if Needed: If the appeal is not successful, contact the appropriate comsumer protection body in your home country.

What documents are needed to file a claim?.

The more the better !

Generally speaking :

  1. Trip Cancellation/Interruption:
    • Copies of all bills, invoices, receipts, and applicable credit card/bank statements pertaining to claimed expenses
  2. Medical Emergencies:
    • For illness or injury, provide the Attending Physician’s Statement Claim Form and Patient Authorization Claim Form.
  3. Baggage Delay/Loss:
    • Documentation related to the loss, theft, or damage of baggage, such as receipts and a copy of the rental car agreement if applicable
  4. Trip Delay:
    • Receipts for additional meal and accommodation expenses incurred during the delay
  5. Other:
    • Proof of incident (e.g., medical receipt, police report) for non-medical trip cancellation or interruption.

The insurance policy should specify exactly what documents are required for any type of claim and they can normally be uploaded to the insurance company website as part of the claim submission, or sent through the normal postal system, along with a printed claims form. Remember to always keep copies.

Major Cruise Lines

Cruise lines are big business and many will make some type of travel insurance compulsory. Some will have their own in house insurance which travellers will have to buy, or show that they have their own equivalent policy in terms of coverage.

Major Cruise Lines include :

  1. Carnival Corporation & plc: The world’s largest cruise company, operating over 100 ships across 9 cruise lines, including Carnival Cruise Line, Holland America Line, Princess Cruises, and more.
  2. Royal Caribbean Group: Operating over 40 ships under the brands Royal Caribbean International, Celebrity Cruises, and partly owning TUI Cruises, Pullmantur, and Hapag-Lloyd.
  3. Norwegian Cruise Line Holdings: Operating around 30 ships under the brands Norwegian Cruise Line, Regent Seven Seas, and Oceania Cruises.
  4. MSC Cruises: A global cruise line with a fleet of modern ships operating various itineraries around the world.
  5. Princess Cruises: A well-known cruise line offering a wide range of itineraries and onboard activities.
  6. Cunard Line, Costa Cruises, and Disney Cruise Line are also major players in the cruise industry.

Here are a couple of examples of a cruise company’s own travel insurance plan

  1. Norwegian Cruise Line’s Booksafe Travel Protection Plan: This plan offers comprehensive coverage for trip cancellation, interruption, medical expenses, and more. It also includes a “Cancel for Any Reason” option, which allows you to cancel your cruise for any reason and receive a refund of up to 75% of your prepaid expenses.

 

Travel Insurance by Country

travelTravel insurance is pretty much a must, whatever country you are going to visit, but its cost and necessity does vary country by country.

For some countries it is a legal requirement, for others things like medical costs, as per USA, make it pretty crucial for most people.

Some countries are safer than others, and some parts of some countries are safer than others.

Insurance companies require people to follow any travel advice that their national government gives out about the state of a country, and how safe it is to travel there.

Governments of other countries than your own will also have travel advice for their citizens, which will be useful to follow.

Whilst travel insurance will usually cover most medical conditions, albeit at a cost,  if you have a condition such as epilepsy it is worth remembering that some countries still have quite a cultural and social problem with people who suffer from it.

It is also worth researching the medical system of any country you are going to, especially if you are visiting any remote areas of that country.

Also check if your insurance company will pay any medical bills directly to the hospital, or if you are expected to pay them and claim the money back from the insurance company.

Below is a list of articles about travel insurance to different countries, including some general travel tips and information on safety, airlines, sports, and health systems etc.

Jamaica

Tenerife

Argentina