Annual multi trip travel insurance
What is Business Travel Insurance?
Business Travel Insurance
Business travel insurance, also known as corporate travel insurance is a type of insurance coverage designed to protect individuals who are travelling for business related purposes.
It provides financial protection against a range of risks and emergencies that can occur during work-related trips.
Business travel insurance is usually purchased by employers or business travellers themselves to lessen the financial impact of unexpected events.
This type of insurance is important for companies that rely on business travel to expand their global presence, as it protects them against major financial losses resulting from unexpected issues during trips.
Business travel insurance premiums are influenced by factors such as the traveller’s age, trip duration, and coverage limits, and typically cost about 6% of the total travel costs.
Here are some key features of business travel insurance:
- Trip Cancellation and Interruption: Covers non-refundable trip expenses in case the business trip is cancelled or interrupted due to covered reasons such as illness, injury, or other unforeseen events.
- Emergency Medical Expenses: Provides coverage for medical expenses incurred due to illness or injury that occurs during the business trip. This may include hospital stays, doctor’s fees, and prescription medications.
- Evacuation and Repatriation: Covers the costs of emergency medical evacuation or repatriation to the home country in the event of a serious illness or injury.
- Travel Delay: Reimburses additional expenses incurred due to unexpected travel delays, such as accommodation and meal costs.
- Baggage and Personal Belongings: Provides coverage for lost, stolen, or damaged luggage and business equipment during the trip.
- Business Equipment Coverage: Extends coverage to business-related equipment and devices that are lost, stolen, or damaged during the trip, such as laptops or other work tools.
- Personal Liability: Offers coverage for legal expenses and damages if the business traveller is held liable for causing injury or damage to the property of others during the trip.
- 24/7 Assistance Services: Many business travel insurance policies include assistance services such as travel assistance hotlines, medical advice, and coordination of emergency services.
Business travel insurance is crucial for protecting both the employer and the employee from unexpected expenses and disruptions that can occur while traveling for work.
The coverage and benefits may vary between insurance providers, so it’s important to carefully review the policy terms and conditions to ensure it aligns with the specific needs of the business traveller and the company’s travel policies.
What are the common exclusions in business travel insurance policies?
Common exclusions in business travel insurance policies include:
- Self-inflicted injuries: Travel policies exclude coverage for any injuries caused to the policyholders due to self-harm, including suicide.
- Illegal activities: Losses caused by illegal activities, such as operating a motorcycle or scooter without a valid license, are not covered.
- Medical tourism: Travel insurance typically does not cover medical expenses related to elective procedures or medical tourism, such as a facelift or a tummy tuck.
- Pre-existing conditions: Travel policies generally do not cover pre-existing conditions of the policyholders, if the insurance considers the condition to be high risk and could incur medical costs overseas.
- Engaging in reckless activities/behaviour: Participating in high-risk sports and activities, or engaging in reckless behaviour, may not be covered by travel insurance.
It’s important to carefully review the policy wording to understand the specific exclusions of a business travel insurance policy.
What is Group Travel Insurance?
Group Travel Insurance
Group travel insurance is a type of insurance policy that provides coverage for a group of individuals who are travelling together.
This type of insurance is commonly purchased by organizations, businesses, tour operators, or groups of friends/family who plan to travel as a unit.
Group travel insurance is a more convenient and cost-effective option for organized groups travelling together, such as large families, company retreats, destination weddings, and reunions.
It is important to note that group travel insurance is designed for groups with the same itinerary and travel reservations.
If the group members are coming from different places and meeting up at a location at different times, separate coverage may be more suitable.
The policy typically covers a range of travel-related risks and emergencies, offering financial protection to the members of the group.
Group Travel Insurance Cover
Key features of group travel insurance may include:
- Coverage for Trip Cancellation or Interruption: Reimburses non-refundable trip expenses if the trip is cancelled or interrupted due to covered reasons, such as illness, injury, or other unforeseen events.
- Emergency Medical Expenses: Covers medical expenses incurred due to illness or injury that occurs during the trip. This may include hospital stays, doctor’s fees, and prescription medications.
- Baggage and Personal Belongings: Provides coverage for lost, stolen, or damaged luggage and personal belongings during the trip.
- Travel Delay: Reimburses additional expenses incurred due to unexpected travel delays, such as accommodation and meal costs.
- Emergency Evacuation and Repatriation: Covers the costs of emergency medical evacuation or repatriation to the home country in the event of a serious illness or injury.
- Personal Liability: Provides coverage for legal expenses and damages if a member of the group is held liable for causing injury or damage to property of others during the trip.
Group travel insurance is often more cost-effective than individual policies for each traveller, and it simplifies the process of managing insurance for a large group.
The terms and conditions of group travel insurance can vary, so it’s important to carefully review the policy to ensure it meets the specific needs of the group. Additionally, the coverage may be customizable based on the type of trip and the activities planned.
Benefits of Group Travel Insurance:
- Cost: Group travel insurance is typically cheaper than individual travel insurance because the insurer is able to spread the risk out over a larger number of people.
- Convenience: It is much easier to insure a group of people under one policy than to have each person purchase their own individual policy.
- Consistency: Everyone in the group will have the same level of coverage, so there is no need to worry about whether one person is covered for something that another person is not.
Disadvantages of Group Travel Insurance
Group travel insurance can be a convenient and cost-effective way to insure multiple travellers on a single trip. However, there are some potential disadvantages of group travel insurance that you should be aware of before you purchase a policy.
- Limited coverage: Group travel insurance policies typically have more restrictive coverage than individual travel insurance policies. For example, group policies may not cover pre-existing medical conditions, or they may have lower coverage limits for certain types of expenses, such as medical evacuation.
- Lack of flexibility: Group travel insurance policies are usually less flexible than individual policies. For example, you may not be able to add or remove travellers from the policy once it has been purchased. Additionally, group policies may not allow you to customize your coverage to meet your individual needs.
- Administrative hassles: Managing a group travel insurance policy can be more time-consuming and administratively burdensome than managing individual policies. For example, you may be responsible for collecting payment from all group members and submitting claims on their behalf.
- Potential for exclusions: Group travel insurance policies may exclude certain types of activities or destinations. For example, the policy may not cover travel to high-risk destinations or activities such as extreme sports.
- Higher deductibles: Group travel insurance policies may have higher deductibles than individual policies. This means that you will be responsible for paying a larger amount out of pocket before your insurance coverage kicks in.
- Age limits: Some group travel insurance policies may have age limits, which means that travellers who are above a certain age may not be eligible for coverage.
- Pre-existing conditions: Group travel insurance policies may not cover pre-existing medical conditions. If you have a pre-existing condition, you may need to purchase an individual travel insurance policy that covers your condition.
Baggage Travel insurance
Baggage Travel Insurance
Cover for personal baggage is included in all mainstream travel insurance policies, whether they are single trip insurance or annual travel insurance plans.
Some insurance policies that are more specialized such as cruise travel insurance or golf holiday insurance may provide additional or separate types of cover, normally to include additional equipment.
Typically, baggage is covered in the sense of it being normal suitcases that are checked in and out of an airport or train station, as well as carry on luggage.
Cover will normally include loss or damage to the baggage itself, as well as what is inside the baggage such as money and travel documents and other valuables.
It is important to note that there are likely to be specific limits per item within the travel insurance policy as well as limits on specified valuables as well.
There is also an expectation by the insurance company that the individual responsible for the baggage will take all reasonable precautions to make sure it is not left unattended or damaged in such a way that could have been prevented.
The various limits for baggage and specific items will be detailed in the insurance policy document and form the basis of any acceptance or rejection of a subsequent claim.
Baggage Travel Insurance Claim
In the event of baggage being stolen or lost it is important that the local police are notified, and that a police report is issued to you and a copy sent to the insurance company.
The insurance company may also want a written report from your travel provider that details the reported loss.
The insurance company is also likely to want proof of ownership and value of any items that are claimed to have been lost or stolen. This can sometimes be quite a contentious area if items are quite old or to difficult to establish proof of value.
An insurance company will accept something such as a receipt for proof of both ownership and value. In other situations, it might be necessary for the policy holder to have a valuation done before travelling to prove how much something is worth.
It is worth making the point that it is always a good idea to consider if it is really necessary to travel with items of real value or items that are difficult to replace.
If there is a claim for a loss or theft of a smartphone, cell phone or any type of device that has a service provider attached to it, the insurance company will want proof that the service provider has been contacted and asked to discontinue the service. This is to make sure that no additional charges occur onto the theft or loss has happened.
If money or travellers cheques have been lost or stolen, the insurance company will want evidence that this money was withdrawn or bought prior to the loss or theft occurring.
Damaged Baggage
Quite often baggage can be damaged or lost in transit during a plane flight, and this is one of the most common claims under travel insurance policies.
Property Irregularity Report
If this happens and is noticed during baggage reclaim, it is important that the policyholder obtains what is known as a property irregularity report from the airlines in order to prove the loss or damage occurred and is a valid claim under the policy.
It is also important to keep the luggage tags which were attacked to the boarding pass when the luggage was checked in. This can be a useful document when submitting a travel insurance claim. It is also a good idea to photograph the damage that has been caused to the baggage and ideally use a digital timestamp.
If compensation is going to be claimed from the airline itself then there are normally strict date guidelines as to how long someone has in order to submit a claim. This can often be a short as seven days and needs to be strictly adhered to.
Lost or Delayed Baggage
If the luggage or package is not at baggage reclaim and appears to have been lost or mislaid, again the airline may be responsible. It is important to notify this to airline staff in the baggage hall before leaving the hall or the airport and take a note of the baggage reference number and to get a copy of the subsequent airlines report.
Baggage Claims
Lost or damaged baggage may be claimable under an airline compensation scheme, or maybe recoverable under your travel insurance policy. What is important to note is that it cannot be claimed under both, as that would effectively be an act of fraud.
It is possible that the insurance company would request or instruct you to try and collect off the airline first, and then only claim under the policy if that proves difficult to do.
It is also possible that the insurance companies may just settle your claim and then try and reclaim the money from the airline on your behalf.
Schengen Travel Insurance
Schengen Travel Insurance
Schengen Travel Insurance is a type of insurance policy specifically designed for travellers visiting the Schengen Area in Europe.
The Schengen Area is a zone comprising 27 European countries that have abolished passport control at their mutual borders, allowing for free and unrestricted movement of people within the area.
This zone covers most of the EU countries, except for Ireland, Bulgaria, Romania, and Cyprus. In addition, non-EU countries such as Norway, Iceland, Switzerland, and Liechtenstein are also part of the Schengen zone
These countries have agreed to common visa policies for short stays. To obtain a Schengen visa, travellers are often required to provide proof of travel insurance that meets certain criteria.
The Schengen Travel Insurance must typically cover medical expenses, emergency medical evacuation, and repatriation of remains. The minimum coverage amount is specified by the Schengen regulations, and it is usually around 30,000 euros.
It’s important to note that the coverage requirements may vary slightly among the Schengen countries, so it’s advisable to check the specific requirements of the country you plan to visit.
Schengen Travel Insurance provides financial protection in case of unexpected medical emergencies during the trip, ensuring that travellers have access to necessary medical care without a significant financial burden.
Schengen Visa
Certain citizens need to apply for either a short stay visa or an airport transit visa – see here
The European Union has a list of countries whose citizens require a visa – see here
Cruise Travel Insurance
Cruise Travel Insurance
Cruise insurance is a specialized form of travel insurance designed to address the things that can go wrong when on a cruise. From medical emergencies to trip cancellations, cruise insurance provides coverage for a range of scenarios.
It is a form of travel insurance that is separate from normal travel insurance policies, although it can sometimes be bought as a policy extension
Typically, a cruise insurance policy will cover
- Trip cancellation and interruption: If you have to cancel or interrupt your cruise for a covered reason, such as illness or injury, your insurance will reimburse you for the prepaid costs of your trip.
- Medical expenses: If you get sick or injured on your cruise and require medical treatment, your insurance will cover the cost of your care. This includes both on-board and off-board medical expenses, including being restricted to your cabin if necessary.
- Evacuation: If you need to be evacuated from your cruise ship due to a medical emergency, your insurance will cover the cost of your transportation to a hospital or other medical facility.
- Baggage loss or damage: If your luggage is lost, damaged, or stolen, your insurance will reimburse you for your losses.
- Missed port departures: If you miss a port departure due to a covered reason, your insurance will cover the cost of your transportation to the next port.
- Cruise line bankruptcy: If your cruise line goes bankrupt, your insurance will reimburse you for the prepaid costs of your trip.
How much does Cruise Insurance Cost?
You can buy cruise insurance from a variety of sources, including cruise lines, travel agencies, and independent insurance providers.
Some important factors to consider when buying cruise insurance include the cost of the insurance, the coverage limits and exclusions, the reputation and financial stability of the insurance provider, and any additional benefits or features offered by the plan
The cost of cruise insurance can vary, but it generally ranges from 5% to 10% of your total trip cost.
Several factors can influence the price, including your age, the amount you’re spending on your trip, the length of your cruise, the number of people covered under your policy, and your destination and ports-of-call.
For example, the average price of basic coverage for a seven-day trip in February 2023 from the U.S. to Mexico was approximately $124, and the cost of basic coverage for a Disney Cruise Line vacation was about $177 /$200
A couple of more specific examples include :
- For a $3,000 trip, the cost of cruise insurance is estimated to be between $150 and $210, which is approximately 5-7% of the total trip cost.
- The average price of a basic coverage plan for a seven-day trip in February 2023 from the U.S. to Mexico was $124, and the average cost of basic coverage for five different cruise insurance add-ons for a similar trip was $111.20.
- The Travel Basic plan from Travelex Insurance Services cost $116 for a sample trip, which is just below the average for plans listed.
What determines cost of cruise travel insurance?
The cost of cruise travel insurance is influenced by several factors, including age, trip cost, cruise length, number of people covered, destination, and plan type. Older travellers are considered to be at higher risk for health problems, so the cost of travel insurance rises with age.
Cruise Travel Insurance Claims
- Contact the Insurance Company: Always call the insurance company before submitting a claim to understand the required documents, the correct steps to file a claim, and how to submit the claim.
- Gather Supporting Information: Collect all the necessary supporting documents, such as proof of trip cancellation, medical records, or any other relevant information required by the company.
- File the Claim: File the claim either online, through the insurance company’s website or app, or over the phone. It’s essential to provide all the required information and documentation to ensure a smooth process.
- Follow Up: After filing the claim, follow up with the insurance company to ensure that all the necessary information has been received and to address any additional requirements.
- Appeal if Necessary: If the claim is denied, you can file an appeal with the insurance company. In some cases, a significant percentage of appeals are honored.
- Contact Regulatory Bodies if Needed: If the appeal is not successful, contact the appropriate comsumer protection body in your home country.
What documents are needed to file a claim?.
The more the better !
Generally speaking :
- Trip Cancellation/Interruption:
- Copies of all bills, invoices, receipts, and applicable credit card/bank statements pertaining to claimed expenses
- Medical Emergencies:
- For illness or injury, provide the Attending Physician’s Statement Claim Form and Patient Authorization Claim Form.
- Baggage Delay/Loss:
- Documentation related to the loss, theft, or damage of baggage, such as receipts and a copy of the rental car agreement if applicable
- Trip Delay:
- Receipts for additional meal and accommodation expenses incurred during the delay
- Other:
- Proof of incident (e.g., medical receipt, police report) for non-medical trip cancellation or interruption.
The insurance policy should specify exactly what documents are required for any type of claim and they can normally be uploaded to the insurance company website as part of the claim submission, or sent through the normal postal system, along with a printed claims form. Remember to always keep copies.
Major Cruise Lines
Cruise lines are big business and many will make some type of travel insurance compulsory. Some will have their own in house insurance which travellers will have to buy, or show that they have their own equivalent policy in terms of coverage.
Major Cruise Lines include :
- Carnival Corporation & plc: The world’s largest cruise company, operating over 100 ships across 9 cruise lines, including Carnival Cruise Line, Holland America Line, Princess Cruises, and more.
- Royal Caribbean Group: Operating over 40 ships under the brands Royal Caribbean International, Celebrity Cruises, and partly owning TUI Cruises, Pullmantur, and Hapag-Lloyd.
- Norwegian Cruise Line Holdings: Operating around 30 ships under the brands Norwegian Cruise Line, Regent Seven Seas, and Oceania Cruises.
- MSC Cruises: A global cruise line with a fleet of modern ships operating various itineraries around the world.
- Princess Cruises: A well-known cruise line offering a wide range of itineraries and onboard activities.
- Cunard Line, Costa Cruises, and Disney Cruise Line are also major players in the cruise industry.
Here are a couple of examples of a cruise company’s own travel insurance plan
- Norwegian Cruise Line’s Booksafe Travel Protection Plan: This plan offers comprehensive coverage for trip cancellation, interruption, medical expenses, and more. It also includes a “Cancel for Any Reason” option, which allows you to cancel your cruise for any reason and receive a refund of up to 75% of your prepaid expenses.